Local Pools put our pool in 8 years ago and the service was sensational. Eight years on and I can still call Justin and ask for advice with any issues I may have. Not too many mind you. I have and would continue to recommend Local Pools to anyone in the market for a pool.
Our experience with Local Pools was excellent right from the start with Grant up until the very end with handover with Renee. We were kept informed the entire time and had no problems at all, the whole process was very smooth. The Vantage In Floor Cleaning system is awesome, even with all the wind and leaves, the pool is still clean. Would highly recommend Local Pools
Best company I’ve dealt with during my home build. Their pre and post sales customer service is exceptional. This is family owned business that really strives in making each customer feel special. Value for money and hassle free from beginning to end. We have achieved our dream of a pool at home and Justin, Renee, Anita and everyone at Local pools has been simply fantastic!
Wow what an experience!! Putting in a pool is exciting and daunting all at once. The team at Local Pools were absolutely fabulous. From the first visit with Grant to the final inspection with Justin. Kathryn and Renee kept me in the loop and kept me sane when dealing with Council. If I had to do it all over again, I wouldn’t change a thing. Great work!
Justin, Renee and their team have been outstanding in every customer related way. They always go the extra mile to make sure the client knows exactly what they are getting, always accessible to answer questions, Justin is onsite so reliability is guaranteed. Trust for us is non negotiable and Justin and Renee showed us time and time again this is why they are so successful. We Would and we do recommend them every single time!
Justin, Renee and the team are so easy to deal with. They remember their clients personally, they know their pools and are always happy to help with the simplest of enquiries. Our kids love the pool that you installed for us, and we love your after sales service!
Great service and product! Love the in floor cleaning. Nothing to do but enjoy the pool and spa. Justin did an amazing job installing the pool and spa. Great experience from start to finish. Highly recommend!!!
Your work speaks volume of the kind of people you are- efficient, organised and result orientated. Fantastic old school service. A big thank you on your fantastic achievement in our backyard (our pool was installed in 2 weeks but actual work was done in 3 days!!! and that was very impressive ) We are very glad we chose your company to build our pool. Hania and Louie
Best service in Town. l personally recommend this company to all of my friends and family Keep up the good work guys
The team at Local pools is truly amazing. We are new building and had a million questions and Anita was always fantastic. After installation, Justin and Renee and Sarah have also been awesome.
Perfect as they get. Could not fault these guys. Highly recommend.
From the quote done by the knowledgeable salesman John, to the day the install started I had nothing but a great experience. Dean and his installation crew were hard working and very professional. Renee and the office staff had excellent customer service. A special thank to Anita for keeping me updated and informed of every step of the pool process. I would recommend this group of people to anyone who is looking at getting a pool installed. Merry Christmas and Happy New Year to all the of Team Local Pools & Spas, Yours Sincerely Drew from Edmondson Park.
The team at Local pools are fantastic! The pool looks amazing! Justin and Renee were great and So helpful. Thanks guys.
We have dealt with Local Pools, Justin & Renee, for many years now, keeping our beautiful pool in top condition and their service has always been excellent. (Our pool was installed when we built our new home nearly 10 years ago.)
Justin and crew installed our plungle pool 1 month ago. Right from the beginning I knew from talking to Aaron the sales rep we are in good hands. They know what they talking about and very thorough following through. Council and water board slow us down a bit but once approval it was just green lights. They craned the swimming pool over our house to fit perfectly into position. Justin never stops moving making sure everything is perfect. And you know the setup. You can ring the office anytime to get any questions answered. Very happy with everyone that was involved with our pool. From start to finished very comfortable and confident that Justin and the team will do a great job. And can call up anytime if I have any problems. Highly recommend.
Extremely happy with our pool. Very professional company to deal with.
We had a wonderful experience with local pools ..Justin Renee and the team were great..we had no hold ups and our pool was done in the time they told us ..Tony their pool consultant as wonderful as well ..I would recommend this company hands down.
Fantastic service. Luke and his team are brilliant, honest and go out of their way to help however possible to accommodate. I was so concerned about getting our pool due to the horror stories told by other people of issues they had with other companies so this stuck in the back of my head but the experience was seamless.
They were so easy to deal with, communication is great and you are not left days without a response when needing something someone always followed up. Cannot recommend highly enough. And go the vantage system best thing ever!!
Very friendly, very helpful and informative
Always a pleasure to deal with and stand behind everything they do. Renee and Justin are terrific and will not let you down.
We always dreamed of a pool for our kids and after a lot of research we decided to go ahead with Local Pools. Being very busy with very little time to spend cleaning the pool, Local Pools were a lot more attractive than Narellan Pools or the other pool companies we reached out to. My husband’s cousins have the Vogue model pool and they told us that they have never cleaned it since they installed it and it looks amazing, so we were sure that a pool like that was what we wanted. Unfortunately we had an easement running next to where we wanted to position the pool and several other things didn’t comply. It was not easy but Local Pools team never gave up on us and helped us to the very end. The pool got excavated and installed within two days! We could not believe how quickly it all happened once we received Council Approval. Kathryn and Renee helped us to obtain the Construction Certificate and did all the paperwork for us. Justin, the owner, was always there for us from the installation to the handover. Nothing was ever a problem for Justin, he always replied to all my many messages and phone calls with patience and professionalism. His patience is highly commendable! Justin was and still is always happy to help and for this reason I strongly believe that he needs to be praised all he does. Even after handover he came to our house to help us with the cleaning of our pool (lots of dirt from landscaping went inside the pool) and we were extremely grateful. The entire Local Pools team really care about their products and we highly appreciate everything they have done for us. I would never hesitate to recommend them to anyone. We love our beautiful pool and we look forward to enjoy it, without cleaning it so much, for the next many years to come.
Great before and after sales service. Had an absorption pitt and local pools help address all the issues to ensure compliance. I was after low maintenance, the infloor cleaning system and the recommended automatic chlorinator help achieve my objective
Great company to deal with thanks to Justin and all the staff.
I am so impressed with customer service, care and treatment received from Local pools staff, it was amazing experience! They are passionate about business they do and highly respect their customers.
Thank you to Justin and the team for making our experience amazing. Everything happened so quickly and efficiently whilst Justin still took the time to calmly answer all of our questions along the way. We are so happy with the service and the quality of our product!
Not only did you tum up on time with every appointment. There was even one occasion that you would not be there on time, in which we received a phone call and told that you had been detained and would be there in 45 minutes and you were. This sort of customer service was truly appreciated. We were also pleased with the speed and professionalism shown to us, before during and even after the pool and spa were finished.
Not only did we receive a fantastic product (The cross trainer Bi-Luminate 10m) but your friendly service, prompt delivery and professionalism exceeded our expectations. Nothing was ever a problem, we had a construction cover put over our pool for eight months as we were knocking down and rebuilding our house. This of course made us a little nervous, but thanks to your confident reassurance we felt a lot better.
Our pool looks great and the whole experience for us was totally stress free. Given the bad publicity that a lot of pool companies seem to have these days we were quite prepared for a disaster story, but to our pleasant surprise the whole process could not have gone any smoother.
We installed a Vantage cleaning system in our pool and I would highly recommend that people invest in this system as I can honestly say that I have never had any problems or had to manually clean my pool in the 2 years that we have had it. The pool looks after itself and always looks lovely and inviting because the Vantage cleaning system keeps it so clean. It also helps heat my pool evenly as it moves the water around constantly, so no more hot and cold spots when you get in. Thank you Local Pools and Spas for recommending the Vantage system.
We just had final handover of our new pool with Justin the owner of Local Pools. Our experience from the first consultation through to this evening has been fantastic !!
Excavation through to hand over only 3 days and the installers we a great bunch of guys and very professional. Highly recommend to anyone looking to get a pool!
We would also like to thank you as we have won many bets from our friends and neighbours on the finishing time of our pool — 2 weeks. No one would believe that we would be swimming in our pool for Christmas and thanks to your team and the weather this came true. We are now happily spending most days around our pool enjoying the benefits with our children/family and friends who think it’s ‘way cool’.
We have received many comments on how good the pool looks and our friends and family are impressed with how quickly the whole process took. We would have no hesitation in recommending Local Pools and Spas to any of our friends and family because of the outstanding workmanship quality and the excellent end result.